Come back to yourself.
Create from there.

Grounded, intuitive support to help you understand the patterns keeping you stuck, reconnect with what feels true, and find a clearer way forward.

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Small moments of awareness can become the beginning of meaningful change.

I’m Laura, the creator of Enliven the Soul.
My work has grown from many years of exploring what sits beneath the surface of our experience — the patterns we carry, the ways we lose touch with ourselves, and what allows something new to become possible.
My perspective is shaped by a professional background in osteopathy and hands-on bodywork, alongside training and ongoing exploration in transformational coaching, emotional anatomy, energy work and intuitive development. I draw from this broad foundation to listen deeply, notice connections and offer perspectives that can be difficult to see from inside your own experience.
Rather than giving you a formula for what you should do, I help you make sense of what’s happening underneath, recognise what feels true for you, and find a way forward that is both meaningful and grounded.

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Privacy Policy · Disclaimer

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Privacy Policy

Enliven the Soul
Last updated: 11 August 2026Enliven the Soul respects your privacy and aims to handle personal and sensitive information in a clear, careful and transparent way. This policy explains what information may be collected, why it is collected, how it is handled, and the choices available to you.This policy is intended to support compliance with applicable Australian privacy law, including the Health Records Act 2001 (Vic) where health information is handled in Victoria, and the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply.1. Who we areEnliven the Soul is operated by Laura Pfrunder, sole trader, in Australia.Privacy contact: [email protected]
Website: enliventhesoul.com2. Who the service is forThe current Enliven the Soul session offer is for adults aged 18 years and over. Enliven the Soul does not currently offer this service to minors.3. Personal information we may collectDepending on how you interact with Enliven the Soul, we may collect:* your name, email address and other contact details you choose to provide
* booking information, appointment times and communications about your session
* your response to booking or intake questions, including the area of life you want to explore
* information you voluntarily share during a session or in correspondence
* brief session notes made by Laura Pfrunder for continuity of service
* feedback, survey responses and testimonial permissions
* billing, transaction and payment-related information where a paid service is offered; card details are generally handled by the payment provider rather than stored directly by Enliven the Soul
* marketing preferences, such as whether you have chosen to receive emails
* basic technical information generated by the website or embedded services, such as device, browser, IP address, cookie data or platform-generated usage information.4. Sensitive and health informationThe Intuitive Pattern & Possibility Session is a non-clinical personal-development service and does not require a detailed medical history. However, clients may voluntarily share sensitive information about their health, relationships, finances, beliefs or other private circumstances during a booking, session or follow-up communication.Where information is legally classified as sensitive or health information, Enliven the Soul will only collect, use or disclose it where reasonably necessary for the service and with consent, or where otherwise permitted or required by law.5. How information is collectedInformation may be collected directly from you when you:* visit or submit information through the Enliven the Soul website or landing pages
* book a session through Calendly or another scheduling service
* communicate by email or another agreed channel
* attend an online session through Zoom or another agreed video platform
* complete a feedback form, download a resource or join an email list
* purchase a service or make a payment.6. Why information is usedWe may use personal information to:* provide, prepare for and follow up on booked sessions
* communicate about appointments, enquiries and resources
* maintain brief continuity notes where this is useful for future sessions
* administer bookings, payments, feedback and business records
* improve the clarity, quality and delivery of Enliven the Soul services
* send marketing or educational emails where you have consented or where otherwise permitted by law
* maintain the security and functionality of the website and business systems
* meet legal, accounting, insurance, record-keeping or regulatory obligations.7. Session notes and recordingsLaura Pfrunder may keep brief session notes to support continuity of service. These may include your chosen focus or choice, key words, images or themes that arose, what appeared to resonate for you, and an agreed next step. Notes are intended to be concise and useful rather than a transcript of the session.Sessions are not recorded by Enliven the Soul. Clients must not record audio or video of a session unless Laura Pfrunder and the client have both agreed to the recording in advance. If recording is introduced in the future, any consent, storage, access and deletion arrangements will be made clear before recording occurs.8. Confidentiality and disclosureInformation shared in sessions and private correspondence is treated as confidential. Enliven the Soul does not publish or disclose identifying session content except with your consent, where reasonably necessary to provide or administer the service, or where disclosure is required or authorised by law.Feedback provided during a beta may be used internally to refine the service. Separate permission will be sought before publishing an identifying testimonial, quotation or case example.9. Third-party service providersEnliven the Soul uses third-party platforms to operate the business. Depending on the service you use, these may include:* Systeme.io — website, landing pages, forms and/or email delivery
* Calendly — appointment scheduling
* Zoom — online session delivery
* Zoho Mail — business email
* Square — payment processing and transaction records for paid services, where applicable.These providers handle information under their own privacy and security practices. Some providers and their subprocessors may process or store information outside Australia. Because cloud infrastructure and subprocessors can change, it may not be practicable to identify every country in this policy. Current details can be found in the relevant provider’s privacy and subprocessor information. Enliven the Soul will review this section if its technology setup materially changes.10. Website cookies and trackingEnliven the Soul does not currently use separately installed advertising or analytics trackers such as Meta Pixel or Google Analytics. The website platform and embedded third-party services may nevertheless use cookies or similar technologies for functionality, security, scheduling, forms, preferences or basic service operation.You can usually control cookies through your browser settings, although disabling some cookies may affect website functionality.11. Email and marketing communicationsIf you choose to join an email list, download a resource that includes an email opt-in, or otherwise consent to receive marketing communications, Enliven the Soul may send relevant updates, resources or offers.You can unsubscribe at any time using the unsubscribe option in the message or by contacting [email protected]. Transactional messages relating to a booking or service may still be sent where necessary.12. Storage, security and retentionEnliven the Soul takes reasonable steps to protect personal and sensitive information from misuse, loss, unauthorised access, modification or disclosure. Current measures include password-protected devices and accounts, use of reputable service providers, and limiting the information retained to what is reasonably useful or necessary.Brief session notes are currently stored on a password-protected laptop. Personal information is retained only for as long as it is reasonably needed for the purpose for which it was collected, for legitimate business administration, or as required by law. When information is no longer required, reasonable steps will be taken to delete, destroy or de-identify it.No internet, cloud or electronic storage system can be guaranteed to be completely secure. If a data breach occurs, Enliven the Soul will respond in accordance with applicable legal requirements.13. Access and correctionYou may ask what personal information Enliven the Soul holds about you and request access to or correction of that information. Contact [email protected] with enough detail to identify the relevant information. Identity may need to be verified before access is provided.There may be limited circumstances where access can lawfully be refused or restricted. If that occurs, the reason will be explained where required by law.14. Privacy questions and complaintsIf you have a privacy question, concern or complaint, contact [email protected]. Enliven the Soul will take reasonable steps to understand the issue and respond within a reasonable time.If you remain dissatisfied, depending on the information involved and the law that applies, you may be able to contact the Office of the Australian Information Commissioner (OAIC) or the Victorian Health Complaints Commissioner (HCC).15. Changes to this policyThis Privacy Policy may be updated as the business, services, technology or legal requirements change. The current version will be published with its latest update date.

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Disclaimer

Enliven the Soul
Last updated: 11 August 2026This Disclaimer applies to Enliven the Soul’s website, Intuitive Pattern & Possibility Sessions, written and audio resources, workshops and related personal-development content.1. Adults onlyThe current Enliven the Soul session offer is for adults aged 18 years and over. It is not currently offered to minors.2. Nature of the serviceEnliven the Soul offers non-clinical personal-development and reflective services. Sessions may combine conversation, deep listening, pattern recognition, reflective exploration, grounded coaching-style questions and intuitive impressions.The process is collaborative. Laura Pfrunder may share impressions, patterns, themes, images or possibilities that arise, and you decide what resonates, what does not, and what is useful to you. You remain the authority on your own life and choices.3. Intuitive information is not prediction or certaintyIntuitive impressions are subjective and may be symbolic, incomplete, metaphorical or may simply not resonate for you. They are not presented as objective fact, prediction, diagnosis or certainty about your future, another person, a relationship, finances or other life circumstances.You are encouraged to use your own judgement and discernment rather than treating an intuitive impression as an instruction, guarantee or substitute for evidence-based professional advice.4. Not medical, psychological or mental-health treatmentThe Intuitive Pattern & Possibility Session is not medical care, psychological treatment, psychotherapy, counselling, psychiatric care, diagnosis or another regulated health service. It is not a substitute for care from an appropriately qualified health or mental-health professional.Do not delay, discontinue or alter medical or mental-health treatment because of information shared in a session or on this website. If you have concerns about your physical or mental health, seek advice from an appropriately qualified professional.Enliven the Soul is not an emergency or crisis service. If you need urgent assistance, contact an appropriate emergency or qualified crisis service in your location.5. Not legal, financial or other regulated professional adviceInformation shared through Enliven the Soul is not legal, financial, accounting, investment, tax or other regulated professional advice. If a decision has significant legal, financial, health or other consequences, seek advice from an appropriately qualified professional.6. Your choices and responsibilityYou remain responsible for your own decisions, actions, boundaries and wellbeing. You are free to question, reject or disregard any suggestion or intuitive impression that does not feel appropriate or useful.A session may bring up emotions, memories or perspectives that feel significant. You may pause or stop the session at any time. If material arises that is outside the scope of the service, you may be encouraged to seek appropriate professional support.7. No guarantee of outcomesPersonal development is individual and outcomes vary. Enliven the Soul does not guarantee a particular breakthrough, income change, relationship outcome, health outcome, decision, life event or other result from a session, program, resource or practice.Testimonials and examples describe individual experiences only. They are not a promise that another person will experience the same result.8. RecordingsSessions are not recorded by Enliven the Soul. Clients must not record a session unless both the client and Laura Pfrunder have agreed to the recording in advance.9. Website and external resourcesWebsite content is provided for general informational and personal-development purposes. Reasonable care is taken in preparing content, but it may not be complete, current or suitable for every individual circumstance.Links or references to third-party websites, practitioners, books, products or services are provided for convenience or context and do not mean Enliven the Soul controls or guarantees those third parties.10. Technology and online sessionsOnline services rely on third-party technology such as internet connections, scheduling platforms and video-conferencing services. Reasonable steps are taken to use reputable services, but uninterrupted access or complete technical security cannot be guaranteed.11. Australian Consumer LawNothing in this Disclaimer is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.12. ContactIf you have a question about the scope of the service or this Disclaimer, contact [email protected] before booking.

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